WE OFFER FREE SHIPPING AND CASH ON DELIVERY
SHIPPING ALL AROUND INDIA
We are proud to offer shipping services to the whole of India. However, there are some locations we are unable to ship to. If you happen to be from one of those pin codes we will contact you.
LOST/MISSING PACKAGES
We are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
SHIPPING TIME
Your product will reach you in 5-10 days, incase there is an issue with our shipping supplier, our product will reach you within Max 15 days, this is excluding our 2 days handling time
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
@naturehen.india@gmail.com
We hope you have a great time shopping with us!
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